No Surprises, Creative Solutions, Quick Response, Positive Results
FrontLine has encountered and resolved a myriad of issues on numerous transportation projects. To ensure that all project issues are handled appropriately and completely, we utilize our proven four-step approach on each project.
1. Assess – At the onset of the project, the PI team meets with UDOT, the project team, and local municipalities. These meetings allow the PI team to identify key concerns and issues, as well as tactics to better reach stakeholders on their level and resolve issues.
2. Address and Implement – FrontLine develops a public information campaign based on the data received in the stakeholder interviews, meetings, and surveys to best serve the needs of a highly diverse and impacted stakeholder population. Working with the contractor and UDOT, the PI team keeps the public informed about the progress of the project, and provides information to mitigate impacts that occur throughout construction.
3. Communicate and Resolve – The PI team acts as a single point of contact to the public. The PI team commits to attend all weekly construction meetings and coordinate PI activities with the project team.
4. Document and Conclude -The PI team coordinates closely with the Project Manager (PM), their communication staff and key stakeholders to keep them informed of all PI related activities and issues throughout the project. In addition to regular coordination, the PI team will also provide:
FrontLine has developed unique programs that enhance its qualifications to execute project communications and add value to clients.
In addition to the traditional PI techniques, FrontLine has developed: